Kish College partners with ReUp Education to support returning learners
Kishwaukee College has partnered with ReUp Education to support students who are reenrolling in college to complete a degree or certificate program.
Read MoreProcedure for the Resolution of Student Complaints
Students may encounter a variety of conflicts during their course of study at Kishwaukee College that may require review by appropriate administrative or academic personnel. The purpose of the following procedures is to provide an equitable system for resolving conflicts between students and faculty or staff members when a review of the issue is not otherwise available under established college policies and procedures. The College has already established appropriate procedures for conflict resolution (Final Grade Appeal, Academic Forgiveness and Code of Conduct Appeals).
Questions regarding these procedures or guidance on the applicability of any Kishwaukee College policy or procedure to a student’s specific problem should be directed to the Office of the Director of Student Success.
This procedure applies to all registered Kishwaukee students (full-time, part-time, special programs, Community Education/Continuing Professional Education) and is applicable in the review of problems such as the following:
No student shall be penalized by the College for filing or participating in the complaint process when the student has acted reasonably and in good faith. All complaints must be initiated within 60 days of the date of the incident or after the student should have become aware of the incident giving rise to the complaint. The College reserves the right to waive the 60-day rule based on the facts and circumstances of the complaint and after giving due consideration to the protection of the rights of both parties.
All students are encouraged to first utilize informal discussion to resolve any problems encountered at the College.
Complete the informal complaint form below and make an appointment with your assigned academic advisor at www.kish.edu/advising.
Each student, faculty member, administrative and staff member has an obligation to resolve problems fairly and informally through discussion between the aggrieved student(s) and the specific College person immediately involved with the problem. Although students are strongly encouraged to use informal discussion for problem solutions, it is not a requirement for the filing of a formal complaint.
Students should always first attempt to resolve issues through an informal process with the faculty or staff person. If a student is unable to resolve the issue informally, they can choose to file a formal complaint.
As appropriate, the Director of Student Success may designate different persons to
review cases or consolidate complaints when such action is consistent with administrative
efficiency and a fair resolution of the problem. In cases where the complaint itself
is frivolous, harassing in nature, or not specific, the Director may refuse to process
the complaint. Written notification will be provided.
Kishwaukee College has partnered with ReUp Education to support students who are reenrolling in college to complete a degree or certificate program.
Read MoreKishwaukee College will offer six Fast-Track career programs during the Fall 2025 semester. Kish Fast-Track programs provide students with the expertise needed to meet local workforce demands. The programs range from 8-15 weeks, allowing students to start a career immediately or build upon skills with additional training.
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